Bishopstrow Hotel & Spa

Terms and Conditions

If you’d like to book additional spa treatments, please browse our treatment menu and choose from the array of treatments.

You are more than welcome to visit our restaurant in your robes when enjoying lunch or afternoon tea in the conservatory.

For the energetic ones amongst you, why not add a personal training session with our fitness coach, Andi.

We recommend booking any treatments at the time of your spa day to avoid disappointment.

The cost of any add-ons is payable in full at the time of booking.

How-to-spa

We hope that you will find your time with us both relaxing and rejuvenating.

This ‘how to spa’ guide will help you make the most out of your stay, so do read the advice given below - if you have any questions, please just ask!

• Don’t over-pack! Your stay at Bishopstrow is a time to relax and forget your worries, so try to keep things simple by packing light. Do remember to bring a bathing costume or two, sun cream, a hat and a good book for the warmer days in our gardens.

• We provide complimentary flip flops and free use of a robe and towel during your stay as we want you to feel completely at ease and comfortable.

• State-of-the-art changing rooms and large lockers to keep all your belongings safe, especially if you’re staying for the day and having dinner.

• Please advise on booking if you or any of your party members are pregnant or may be pregnant on the date of arrival. Certain areas of the spa are not recommended for pregnant guests due to the raised levels of heat, however, we do offer a range of treatments for Mums to be.

• Please arrive at spa reception 10 minutes before your treatment appointment so that we can dedicate the right amount of time to you.

• It is best not to wear any jewellery, apart from a wedding or engagement ring, as your therapist will ask you to remove it before your treatment starts and we would not want anything precious to go missing.

• Drink plenty of water after your treatments and throughout the day to keep your body well-hydrated.

• To get maximum benefit from your body treatments we recommend that you use our thermal suite, such as our relaxing sauna and steam room, prior to your treatment to help relax your muscles, open your pores and start unwinding.

• If you plan to exercise then fit this in before any treatments, as opposed to afterwards, so that you can gain the full relaxing benefits of your treatment.

• The spa is allowing you to escape from the stress and speed of daily life, so please no mobile phones or tablets in our treatment rooms or relaxation area.

• While you’re at Bishopstrow, we want you to be able to escape from the world. But we know it’s also important for you to be able to stay in touch with home or work while you’re away, so all our bedrooms and areas have free Wi-Fi access.